・How much is the shipping fee?

We will deliver nationwide for 1,000 yen (tax included).
If the purchase amount is 30,000 yen or more, we will deliver it free of charge.
Overseas shipping will be charged 3,000 yen (tax included).

・Can I specify the delivery date and time?

If you wish, please fill in the remarks column in the cart.
The dates and times you can specify are as follows.

[Delivery date specification]
We will receive it within 5 days to 2 weeks from the date of purchase.

[Specification of time zone]
・From 14:00 to 16:00
・From 16:00 to 18:00
・From 18:00 to 20:00
・From 19:00 to 21:00

・Can I cancel my order?

We are very sorry, but you cannot cancel or change your order after it has been placed.

・Can I return or exchange the product?

We cannot accept returns or exchanges due to customer convenience. note that.
In the unlikely event that the product you purchased is defective or defective, we will accept returns or exchanges.

In addition, we cannot accept returns or exchanges if the following conditions apply.

・Products that have passed more than 7 days since the product arrived
・Products that the customer has already used
・Items that have been damaged, soiled, wrinkled, or smelled (including perfume)
・When the product or exterior is significantly different from the time of delivery
・If the invoice or product tag is lost

For details, please check the Return/Exchange Policy .

・Please let me know which stores carry this product.

You can see the current HOUGA stores from here .

Please contact the store directly as inventory items and arrival times differ depending on the store.

・Can I have a receipt?

If you can fill in the remarks column with [receipt request] at the time of purchase, we will send it together with the product.