About returns and exchanges

・About product cancellation

We cannot accept cancellations, returns, or exchanges due to customer convenience. note that.
In the unlikely event that the product you purchased is defective or defective, we will accept returns or exchanges.

Please contact us within 7 days after receiving the product.

In addition, we cannot accept returns or exchanges if the following conditions apply.

・Products that have passed more than 7 days since the product arrived
・Products that the customer has already used
・Items that have been damaged, soiled, wrinkled, or smelled (including perfume)
・When the product or exterior is significantly different from the time of delivery
・If the invoice or product tag is lost

*We will bear the shipping fee for returning the product. Please send it back by cash on delivery.
* If there is no stock that can be exchanged, we will respond with a refund. Thank you for your understanding.
*We cannot accept returns or exchanges for products purchased outside of our ONLINE STORE, so please contact the store directly.

[Notes]

Please note that due to the characteristics of the display of photos on computers, mobile phones, tablets, etc., the color and tone of the actual product may look slightly different from the product photo.

Please note that we cannot accept returns for reasons such as the image being different.

・About size exchange

For products purchased from our ONLINE STORE, size exchanges are possible within 7 days after the arrival of the product and only if the replacement product is in stock .

*Please note that the shipping fee for the exchange will be borne by the customer.

In the following cases, we will not be able to respond.

・Products that have passed more than 7 days since the product arrived
・Products that have already been used, washed, or repaired by the customer
・Items that have been damaged, soiled, wrinkled, or smelled (including perfume)
・When the product or exterior is significantly different from the time of delivery
・If the invoice or product tag is lost

If you wish to exchange the size, please contact us from here .
If you return the product without contacting us, we may not be able to respond, so please be sure to contact us.

*Please note that there is a possibility that the stock may be sold out due to the exchange acceptance and misplacement.

・About repair

We do not accept repairs such as scratches, stains, damage, etc. that occurred at the customer.
In addition, we cannot accept repairs for products that have been used even once.

In the unlikely event that the product is defective and you wish to have it repaired, we will confirm whether it can be repaired.

The repair period will take about one month after receiving the product. Please note that we may not be able to repair the product due to its defective condition.

*Depending on the condition of the product, it may take more than a month to repair.
*We will do our best to repair it, but we do not guarantee the same quality as a new product. Please note.
* If the customer decides to have the product repaired at a repair shop, we will not be able to pay any costs associated with the repair.